Effective 17 July 2026
Welcome to LYRAE Atelier.
These Terms and Conditions govern your access to and use of the LYRAE Atelier website, digital products, platforms, resources, and services, including but not limited to CLOSER OS, Sovereign, LYRAE Voice, Reverse Lab, Quotes OS, The Fragmentation Audit, and the Content OS Framework.
By purchasing, accessing, or using any LYRAE Atelier product or service, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
LYRAE Atelier exists to provide frameworks, tools, creative systems, and educational resources designed to support personal growth, brand development, communication, and business clarity. These terms exist to protect the integrity of the work and ensure a respectful experience for all customers.
All materials provided by LYRAE Atelier, including but not limited to frameworks, systems, templates, AI prompt libraries, educational materials, written content, designs, workflows, psychological models, brand methodologies, and digital assets, are the exclusive intellectual property of LYRAE Atelier and its founder, Tieneke.
When you purchase access, you receive a limited, personal, non-transferable license to use these materials for your own personal development, creative work, and internal business purposes.
You may:
You may not:
Any unauthorized use may result in immediate termination of access without refund and may lead to further legal action.
LYRAE Atelier products are delivered digitally through online platforms, email delivery, or other approved access methods.
You are responsible for:
LYRAE Atelier is not responsible for access issues caused by incorrect customer information, incompatible devices, internet problems, or third-party platform interruptions.
If you experience technical issues accessing your purchase, please contact support and reasonable efforts will be made to assist you.
Certain LYRAE Atelier experiences may include personalized feedback, reviews, or reflections from Tieneke.
Where included, this support is limited to the specific deliverable described at purchase. Personal feedback:
Delivery timelines may vary depending on availability and the level of personalization required.
LYRAE Atelier provides educational resources, frameworks, and tools intended to support creativity, clarity, communication, and business development. However, LYRAE Atelier does not guarantee specific financial results, business growth, revenue increases, personal transformation outcomes, or any specific level of success.
Your results depend on many factors including your effort, execution, market conditions, skills, consistency, and individual circumstances.
Any examples, testimonials, or shared experiences represent individual outcomes and should not be interpreted as guarantees of similar results. You are responsible for your own decisions, actions, and results.
All prices displayed at checkout are the current purchase price for the selected product or service. LYRAE Atelier reserves the right to change pricing at any time, introduce new products or offers, and modify existing products or services.
You agree to pay the full amount displayed at checkout, including any applicable taxes or payment processing fees.
Due to the nature of digital products, intellectual property, and immediate access to downloadable materials, all purchases are considered final. Once access has been granted to LYRAE Atelier products, systems, templates, frameworks, or digital resources, refunds cannot be issued.
See the full for exceptions and the request process.
LYRAE Atelier is built on respect, honesty, creativity, and personal responsibility. You agree not to harass, threaten, or abuse LYRAE Atelier, its founder, team members, or community members; attempt to damage the reputation or operation of the brand; or misuse community spaces or platforms.
LYRAE Atelier reserves the right to terminate access immediately if these standards are violated. No refund will be provided following termination due to misconduct.
To the fullest extent permitted by law, LYRAE Atelier and its founder are not responsible for any direct, indirect, incidental, or consequential loss resulting from the use or inability to use our products, services, or materials. You acknowledge that you use LYRAE Atelier resources at your own discretion and responsibility.
These Terms and Conditions are governed by and interpreted according to the laws of South Africa. Any disputes arising from these terms will be subject to the jurisdiction of the courts of South Africa.
LYRAE Atelier reserves the right to update or modify these Terms and Conditions at any time. Updated versions will be published through the appropriate channels. By continuing to use LYRAE Atelier products or services after changes are made, you agree to the updated terms.
For questions, technical issues, or account-related support, please contact: inside.lyrae@gmail.com
Please allow 24–48 business hours for a response. LYRAE Atelier values thoughtful communication and aims to provide personal support rather than automated responses.
At LYRAE Atelier, we create premium digital ecosystems, frameworks, templates, and intellectual property designed to provide immediate access and value.
Because our products are digital and access is provided immediately after purchase, all sales are final. Once you purchase and receive access to LYRAE Atelier materials, refunds are generally not available.
This includes:
Refunds may only be considered under the following circumstances:
1. Technical Access Issues
If you are unable to access your purchased product due to a technical issue caused by LYRAE Atelier, please contact support. We will first attempt to resolve the issue and restore access.
2. Duplicate Purchases
If you accidentally purchased the same product twice, please contact support within 7 days.
To request consideration for a refund, email inside.lyrae@gmail.com and include:
Requests submitted outside the applicable timeframe may not be considered.
Our goal is for every customer to feel confident and supported in their purchase. If you have questions before purchasing, we encourage you to contact us so you can make an informed decision.
By purchasing from LYRAE Atelier, you acknowledge that you understand and accept this Refund Policy.